Tuesday, December 11, 2012

Text-to-911 Services from the Big 4

AT&T Wireless, Verizon Wireless, Sprint Nextel, and T-Mobile USA have all agreed to begin text-to-911 services no later than May 15, 2014, in accordance with an agreement with the National Emergency Number Association and Association for Public Safety Communications Officials (APCO) International. 

The 6,000 9-1-1 centers in the country must make a request for service, with the four major wireless carriers agreeing to meet the requests within six months.   As new methods of communication become standard for consumers (specifically those non-voice methods), PSAPs are working to meet the demands of their constituents.  This agreement is a great step forward for the safety and security of all citizens, especially those witth speech and hearing disabilities who are unable to talk to operators in an emergency situation.

Read more at Urgent Communications.

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